Grow IT July 2025 read the latest and greatest

new season navel oranges on a packing line

With mid-winter upon us we’re talking all things off-season. We’ve recently celebrated Matariki (Māori new year) in NZ and in true new year’s fashion we’re making plans for the future. Read on for what’s been happening behind the scenes.

Sharon

What we do in the off-season

What happens when we’re not focused on supporting you through harvest? Truth is, like you, it’s never really quiet for us either. We carry out post-season reviews and roll out enhancements so you’re ready for the next season. Behind the scenes, we’re busy maintaining security, provisioning resources, managing storage, databases, and infrastructure health to ensure our systems remain fast and reliable. It also gives us an opportunity to tackle bigger projects and deeper improvements. Here’s a glimpse of what we’re working on:

ABCpacker

We’re exploring new deployment options for ABCpacker, and our mandate is clear; to deliver powerful, secure software on modern frameworks that perform brilliantly today and stay future proof for many years to come.

ABCgrower

We’re rolling out a significant security upgrade which will see the entire system move onto a brand-new platform. Existing customers will be migrated one-by-one to minimise disruption.

We’ll keep you updated as these projects progress. In the meantime, we hope you can sit back, relax, and enjoy whatever downtime the off-season brings!

Fresh features

Workers doing quality control on oranges being packed

ABCquality

Larger report photos for better visibility of defects. Addition of a new Measurement Type for any values to be recorded against a sample, and a bunch of small things that add up to a better user experience

Your quarterly read 

How do you manage winter work?

It’s a constant balancing act between quality and labour cost. Click here to find out how digital tools can help.

Real stories, real results

Koala Cherries

Hear Chris Nealon and team talk about how ABCgrower and ABCpacker help to comprehensively manage productivity and workflow during the cherry season.

“ABCpacker’s 100% accurate data integrity follows through to invoicing, dispatching, all our reporting post-season.”

Chris Nealon, COO, Koala Cherries

Employee spotlight

Nicola Thompson

Since joining us Nicola has improved our office space and taken on many and varied business support tasks, easing the load on the team. You might have come across her on the end of the phone or email as she manages the support tickets that come in (and keeps those developers in line!).

A picture of Nicola in an apple orchard

What’s coming up

We’re close to home this quarter with Alison having just returned from a successful Summerfruit NZ conference and Bri and Sharon looking forward to exhibiting at the NZ Apples & Pears and Blueberries NZ conferences. Look out for Bri at the Hort NZ conference alongside our Jenkins partners.

NZAPI Conference logo

NZAPI Expo 2025

30-31 July

Nelson

Horticulture Conference logo

RSE & Hort NZ

26-27 August

Wellington

Blueberries NZ logo

Blueberries NZ

25-26 September

Hamilton

Grow IT in November 2025 with the best in horticulture

Growing grapes in WA

With our SaaS security upgrade complete, we’re ready to support you through the busy season. Thank you to all our clients for working with us through this. Some of our team and I have been on the ground in Australia where it’s inspiring to see how people are using our software to solve challenges and find new efficiencies. I’m constantly reminded how much innovation and hard work you all bring to this industry. 

Sharon

We’re growing with you

We’re always working to make our software better, whether that’s developing a function you’ve requested, responding to industry changes, or adding new features.

We know it can be hard to keep up with updates when you’re flat out running your business and already have a process that works. That’s why we make it simple to stay informed. Every ABCgrower release includes detailed release notes with links to the updated sections of the Help manual, and we highlight key enhancements by email.

Looking back at recent updates, there’s been plenty of progress, and there’s more on the way! Below are a couple of highlights of what’s in development. We’ll also be sharing a summary of this quarter’s major enhancements with our clients soon, so keep an eye on your inbox.

ABCgrower fresh features

Info-only on a timesheet

Info-only records

We’re improving the way you record work offered but not taken, e.g. when someone is rostered on but is a no-show or takes unpaid sick leave. You’ll be able to record it as intra-day time (consistent with paid activities), streamlining your process.

Commission

You’ll be able to choose whether to include commission paid to contractors on the Block Cost Report to give you a true labour cost. And you’ll also be able to see the commission on the Pay Run reports.

Your quarterly read 

Buy or build?

With some organisations’ software coming to end of life we’re hearing them ask should we buy an off-the-shelf solution or build our own in-house? Both paths have pros and cons, and we explore the key factors to consider in our latest blog.

Real stories, real results

Fruitico

Western Australia table grape growers talk about how ABCgrower and ABCspray allows them to efficiently manage a large and diverse workforce.

“The system is easy to use. We have people who don’t like tech and people where English is a second language, and it’s no problem.

Kevin Dell’Agostino, Farm Labour and Harvest Manager, Fruitico Farms

Employee spotlight

Dylan Anderson

We welcome another superb addition to the team from the EIT internship program. Smart, savvy and super nice, Dylan is a proving himself to be a pretty snappy developer too!

Getting the best out of managing winter work

A worker training grape vines

After harvest there are many important off-season tasks to do

Just because fruit isn’t being picked, it doesn’t mean growers sit still! There’s plenty of important off-season tasks to be done; infrastructure maintenance, pest and disease control, and weed management, to name a few.

We tend to think of harvest by number of bins, kilos, or pallets but how do growers manage off-season work that is also by piece, like winter pruning, or vine or tree training for example?

Off-season tasks often require fewer workers than harvest, but they’re usually needed over several months, and winter work often requires skill and precision. This can be an overlooked opportunity to better monitor and manage workers with a resultant reduction in labour cost.

Growers increasingly use digital tools or apps to track who worked on which rows or blocks, measure how much area each person covered and record quality checks. In ABCgrower any worker activity can be captured by time or by piece. For example, recording the number of trees a worker has pruned. A supervisor has real-time visibility to quantity done per hour for each of their crew members or earned hourly rate when paying piece rate. Crews can be better managed, as it happens. ABCgrower allows information captured by piece to be paid by piece or converted to hourly wages.

While work rates are highly important it can’t come at the cost of quality; it’s a constant balancing act between quality and labour cost. ABCgrower comes inclusive of a module that allows organisations to assign workers to rows (or bays or areas). This has the advantages of capturing work done by piece (tree, vine, plant, etc.) with the additional benefit of having visibility to who did what, where and when. For example, a QC can inspect work done and know which workers did what in case of remedial action required, or potentially for bonus payments to be made.

The Quality module in ABCgrower is highly flexible, allowing organisations to do quality assessments on winter work to measure and help manage the quality of work done, and identify tree or plant issues.

Winter work presents other challenges, not least of which is weather dependency. ABCgrower is designed to capture what is happening, when it happens, without the extra admin of having to edit pre-entered information as schedules shuffle constantly.

Off-season work is crucial but requires skilled labor, careful supervision, and a balance between quality and quantity within the bounds of compliance. It’s quieter than harvest, but definitely not “quiet” and digital tools can be used to enhance efficiency year-round.

The best way to managing costs and incentivising staff

Picking grapes

Managing harvest labour costs: Comparing piece rates, hourly wages, and bonuses

The introduction of a minimum wage floor for horticultural workers in Australia in 2022 saw a seismic shift away from paying piece rate toward hourly wages. It wasn’t unusual to hear cries of “piece rate is dead” or even “piece rate is illegal”. With labour costs continuing to rise, we examine what’s happening a few years on.

Growers are typically using one (or more!) of three pay methods: piece rate, hourly wages, or hourly wages plus bonuses. Below, we outline the advantages and challenges of each method.

Piece rate

Workers are paid based on how much they pick, e.g. by bin, tray, or kilogram. Piece rate is also applicable to non-harvest activities such as planting, pruning and thinning.

Pros
  • Incentivises productivity: Faster workers can earn higher wages. Competition between workers can increase productivity.
  • Efficient for long harvest shifts: Helps manage labour costs during peak yield periods.
  • Attracts skilled workers: Experienced workers who can work quickly prefer piece rates.
  • Faster harvest: Potential for higher earnings as top workers can earn well above hourly minimums. Produce gets to market at the optimum time.
Cons
  • Quality concerns: Workers may rush, leading to damaged or improperly picked produce.
  • Minimum wage liability: Workers who pick slowly may earn below minimum wage and require top-up payments. Workers can be disincentivised to perform when they achieve minimum wage regardless of performance.
  • Potential for worker disputes: Competition can create tension among workers.
  • Limited application: Cannot have more than one worker picking into each container (applies in Australia).
  • Administrative complexity: Requires careful record-keeping and calculations to ensure minimum wage compliance.

Hourly pay

Workers are paid a set wage per hour, regardless of how much produce they pick.

Pros
  • Worker security: Provides stable, predictable income.
  • Quality focus: Workers may pay more attention to careful picking rather than speed.
  • Reduced conflict: Less competition between workers over workloads.
Cons
  • Reduced incentive: Workers may work more slowly without a direct financial reason to pick faster.
  • Higher cost for low productivity: Growers pay the same rate for efficient and less efficient workers.
  • Potential dissatisfaction among top performers: High-performing workers may earn less than under piece rates.
  • Administrative complexity: Requires careful tracking and calculations to ensure overtime compliance.

Hourly plus bonus

Workers receive a guaranteed hourly wage plus bonuses for exceeding certain productivity targets.

Pros
  • Balanced motivation: Provides financial stability while still rewarding higher productivity.
  • Encourages quality: Bonuses can be tied to both quantity and quality standards.
  • Worker retention: May help attract and retain skilled workers looking for both security and performance rewards.
  • Compliance friendly: Helps ensure workers earn at least the minimum hourly wage.
Cons
  • Potential confusion: Workers may find bonus rules difficult to understand.
  • Still higher costs: Growers may face higher overall wage bills if many workers qualify for bonuses.
  • Difficult in low-yield seasons: Bonuses may be hard to fund if produce volumes are low.
  • Complex administration: Requires careful record-keeping to track hours, overtime requirements and bonus eligibility.

Managing complexity with software

Each pay method has pros and cons for both growers and workers. The administrative burden is significant across all three pay methods. Many growers now turn to farm workforce management software to simplify this process. How does software help?

  • Automated tracking: Records individual picking data and links it to worker hours.
  • Built-in compliance checks: Alerts when piece rate earnings fall below minimum wage, so top-ups can be made automatically. Alerts to when overtime payments are required for workers paid hourly.
  • Custom bonus rules: Applies consistent logic across all workers, reducing disputes and manual calculation errors.
  • Real-time reporting: Allows supervisors to monitor productivity and quality in real-time.
  • Integrated pay run export: Sends clean, verified data straight to payroll systems and labour hire contractors to reduce admin time and errors.

Software tools like ABCgrower can help growers maintain fairness, stay compliant with the Horticulture Award, and reduce time spent on paperwork — regardless of which pay method they choose.