Policy changes welcomed by growers

Picking oranges

RSE policy changes welcomed by growers

Changes to the Recognised Seasonal Employers (RSE) Scheme have been welcomed by New Zealand growers ahead of the upcoming season. The RSE scheme allows the horticulture and viticulture industries to recruit seasonal workers from overseas when there are not enough local workers. Similarly, the Pacific Australia Labour Mobility (PALM) scheme in Australia allows eligible businesses to recruit from the Pacific islands and Timor-Leste.

Changes to the RSE scheme include averaging out the 30-hour minimum weekly work requirement over four weeks. The PALM scheme in Australia has had the same requirement since the beginning of the year. It was due to be changed to 30 hours per week from 1 July 2024. However, the averaging component has been extended for a year. This came on the back of strong opposition from the horticulture sector who require the flexibility to adapt to weather and market conditions.

RSE workers picking berries

These schemes employ upward of 20,000 people in NZ and 34,000 in Australia. New Zealand exports over NZ$2bn of wine per annum. Philip Gregan, CEO of New Zealand Winegrowers says “The scheme has been vital to the growth of the wine industry”.

Employers must keep records to prove compliance with the 30-hour requirement. This is not only of hours worked, but also hours offered that aren’t worked. ABC Software’s on-farm labour and inventory management system ABCgrower, has an “info-only” facility. Time and task are recorded digitally in ABCgrower and the info-only facility means hours not worked are also easily recorded and reported on. Info-only hours are automatically excluded from productivity and block cost reports.

Other changes to the RSE scheme announced last week include lifting the pause on accommodation cost increases and allowing a capped increase to be applied. Also, adjusting the application of the 10% above the minimum wage requirement. NZAPI Chief Executive Karen Morrish says the changes “will go a long way to easing pressures on apple and pear growers. The apple industry is New Zealand’s largest employer of RSE’s”. 

If you’re an employer of RSE or PALM scheme workers, how do you show you’re compliant with the scheme? Click here for more information on how a digital system can help you.

The August 2024 newsletter features security updates

Chase Reddy at Pineapple Field Days 2024 in Townsville QLD

ABC Software Business Development Manager Chase Reddy out visiting customers around the country

Hello

As this wings its way to your inbox, I’m winging my way overseas for a holiday. And maybe a little bit of business as I visit a grower in Kent, England. BDM Chase Reddy is out and about at conferences and shows, he was snapped at the recent Pineapple Field Days in Townsville (above).

Sharon

Sharon Chapman

News 

laptop

Security

We take security seriously. Our in-house, on-premise and cloud security policies have recently been reviewed and updated. As head of security, Bevan Johnson ensures we’re all up-to-date with threats, vulnerabilities and defences in an ever-changing world. See our blog below for more on cybersecurity.

Latest Enhancements

Dates in ABCspray

Latest improvements include clear recording of, and reporting on the date of manufacture and expiry date of chemicals. And where the dates are included on a stock delivery, these will flow through to an agrichemical application. Easy as ABC

We are currently undertaking an equivalent project for ABCgrower App. This will be released over winter, ready for next season. Check out the pic for a sneak peak at its new look.

ABCquality on a tablet

Defects by Weight

When ABCquality recently launched you could record defects by count. Already, we’ve added the ability to record defects by weight, in kilos or grams. 

Blog 

Will my data be safe?

With cybersecurity front page news it got us thinking, what does this mean to our clients? A corporate will investigate our security policy as part of their security policy, but what does it mean to owner-operator growers? Check out our blog on some basics of cybersecurity – in plain English.

Computer screen with code

Meet the Team

Alex Scott

Alex Scott

Meet our latest intern. Alex is working with us and studying towards his Bachelor of Computing Systems at EIT. Top student aside, he’s a keen basketballer and produces music. Multi-talented and a great chap!

Events

FGV

Fruit Growers Victoria Conference

Our Business Development Manager Chase Reddy is looking forward to attending this year’s conference. You can make an appointment to meet with him on +61 461 504 101.

 

Customised online demo

45 day obligation free trial

Comprehensive training at no cost

 

The best way to keep online data safe is simple with ABC

Computer screen with code

Keeping online data safe. Cybersecurity explained in plain English

If you’re considering software for your business, you might be wondering how secure your data will be. If you’re moving away from pen and paper you will have considered the increased accuracy and efficiencies software provides. And permanence too – no lost records, no physical storage and quick access to any of your records. But is it safe?

The majority of ABC Software’s products operate online and data is stored in the cloud. We often hear of the cloud, but what actually is it? The cloud is a term used to describe a remote system that can store and process data. Its storage space and processing power make it more efficient than traditional on-premise hard drive storage. It also offers greater security.

Cloud servers are located in data centres world-wide. For example, ABCgrower data is stored in the Azure Australia geography. Database backups are replicated across other regions. Off-site storage, regular backups and 24/7 suspicious activity monitoring offers greater protection against cyberattacks than other options. Cloud storage means you can access your information on any device with an internet connection and can recover your information if your physical device is lost or damaged.

As with any system, data breaches are possible and in the event of a cloud attack you are relying on how your service provider handles it. The recent fault with an update issued by cybersecurity company CrowdStrike is an example of an infrequent, though significant event. Microsoft estimate that CrowdStrike’s update affected 8.5 million Windows devices. While this is less than one percent of all Windows devices it included the devices of many organisations that run critical services.

It is vital your software  provider has an Incident Response Policy in case of a security breach, and a Business Continuity Plan in case of a disaster. ABC Software’s Business Continuity Plan was well tested in February 2023 when Cyclone Gabrielle hit Hawke’ Bay, causing flooding of the ABC Software offices and left the city without communications for three days and power for seven. The company was able to continue running throughout, without impact to its services and without any data loss or exposure.

There are many and varied steps software companies take to protect their clients data from threats and vulnerabilities. For example, ABC Software’s Inhouse Security Policy includes Role-Based Access Control to restrict users access to information, Zero Trust security which requires users to be authenticated, authorised, and continuously validated before being granted access to data, and Multi-Factor Authentication for accessing sensitive systems.

Ultimately, any system has vulnerabilities to data loss and business interruption, from a paper timesheet in a downpour, loss of internet connectivity in a storm, to a malicious cyberattack. On balance, if you chose a reputable software provider with a multi-faceted security policy, you can rest assured your information is well protected. 

Practical benefits of online QA/QC

Quality control on nectarines

Increase efficiency, reduce errors & stay in touch

You know the value of problem detection and prevention to your business. ABCquality offers a straightforward solution to standardise, record and retrieve your quality records, pen and paper not required!

Reduced errors

Pen and paper means handwriting, and handwriting is not always legible. It also means transcription errors if the information has to be entered into a spreadsheet, a report, or any type of system.

You might be thinking ‘I already use software, I have spreadsheets!’ Spreadsheets might be designed for data but they’re not a particularly good tool for the requirements of checklists and assessments. They are also prone to user error.

A good online Quality system will allow you to set data entry fields as mandatory or optional, to ensure all vital information is collected. Further, it should allow you to determine how that information is input, for example, choosing from a pre-defined list of answers, or entering a date in a consistent format for no ambiguity.

Increased efficiencies

Using a software system also means calculations can be done for you, saving time, and again, reducing the chances of error. A good system should be able to show summary statistics, or calculate whether an assessment has passed or failed based on your pre-set criteria.

An online system should support multiple users working on the same checklist or assessment, without merging or saving issues that even online spreadsheets are susceptible to. A good online system should allow multiple people to be working on the same assessment or checklist at the same time, without having to rely on the previous person to complete their task first. Improve consistency by having ready access to reference photos and allow your team to record photographic evidence of defects.

The earlier an issue is identified the earlier it can be rectified, and a rapid response is vital to avoid costly mistakes that can quickly snowball. An online system should allow you to see information as it’s recorded, which allows a proactive response, rather than a post-production approach.

Integration

Another reason to move your QA/QC requirements to an online system is the advantages of integration. In the packhouse, for example, packing batches, bins and cartons should be able to be fed into your quality system, allowing your team to choose from a list. Be more streamlined, more efficient, with less errors. ABCquality, for example, can be integrated with any system for auto-inputs, like an ERP or manufacturing system.

Access

Using a cloud-based system means your data is stored securely in the cloud. And this means you have immediate access at anytime from anywhere, all that is required is a device with an internet connection. A good system should be user-friendly no matter the device, resizing to your screen, from a desktop to a phone.

A mobile-friendly online system means your team can take the device to what is being assessed, for example a tablet to a bin of produce. The assessment can be viewed from anywhere the moment it is recorded, for example a manager on their laptop.

Storage and retrieval

A significant but often over-looked cost of pen and paper is storage and retrieval of your quality documents. Your paperwork must be kept for a certain period and even with the best filing system this means the need for storage space and organised personnel. Having your data stored in the cloud negates physical storage requirements. Furthermore, the records are always backed up and never get lost.

Lastly, is the accessibility of retrieving information. The memory of trying to find a particular piece of paper to meet an audit or address an issue sends shivers down the spine of many!

Efficient, effective problem detection and prevention is vital to your business. Pen and paper might seem the cheap option, but what is it costing your business? Moving your QA/QC online means less mistakes, consistency of information collected, and faster analysis. It allows a proactive response to issues that do arise, and proof of compliance with ease.

Contact ABC Software to learn more about how ABCquality could add value to your business.

Grow IT – May 2024

Mango trees

Hello

I’m writing from Fresno California, where I’m picking up tips and tricks on both horticulture and software, American-style. Next stop is Melbourne for Hort Connections, where I’m really looking forward to catching up with as many of you as possible.

Sharon

Sharon Chapman

News 

ABCquality on a tablet

ABCquality

Our new QA/QC system for online recording and viewing of checklists and assessments is now live. Designed with the needs of the packhouse in mind, ABCquality is equally applicable to any industry. Swing by our stand at Hort Connections or contact us to find our more.

Changes to the PALM Scheme

From July 1 2024, PALM scheme workers in Australia must receive 30 hours of work per week. There are similar requirements for RSE workers in NZ. Did you know you can record ‘info-only’ activities in ABCgrower? This means you can keep a record where work was offered, but not undertaken, as evidence you are meeting your obligations. 

Workers

Latest Enhancements

ABCgrower App

ABCgrower App

Last year we migrated ABCgrower Web on to a new framework and took the opportunity to give it a facelift at the same time.

We are currently undertaking an equivalent project for ABCgrower App. This will be released over winter, ready for next season. Check out the pic for a sneak peak at its new look.

Blog 

How do you do QA/QC?

When I look at this image all I can think is paper, paper and more paper – handwritten records, file upon file, and a storage room I don’t want to spend any time in. Is it the same for you?  Click here for 5 reasons why you should move your QA/QC online.

Checklist

Meet the Team

Aidan Smith

Aidan Smith

Senior architect Aidan Smith is our ABCgrower guru. When you ask for enhancements to ABCgrower and ABCspray this is the guy that does the smart work behind the scenes. There is no problem he can’t solve. 

Events

Hort Connections 2024

Hort Connections

It’s the event of the horticulture calendar, and while we’re no strangers to this conference, we’re excited to be exhibiting for the first time this year. Come find us on Stand 94, next to J-Tech Systems and grab a complimentary produce bag, we’d love to see you!

Australian Mango Conference 2024

Australian Mango Conference

Business Development Manager Chase Reddy is in Cairns for the Mango Conference as this lands in your inbox. He’d be delighted to hear from you, give him a call on +61 461 504 010 to make an appointment.

We’ve recently added functionality to ABCgrower for visibility to productivity of your harvest aids, contact us to find out more. 

 

Customised online demo

45 day obligation free trial

Comprehensive training at no cost

 

Grow IT – February 2024

Blueberry punnets

Hello

The cherries may have finished, but the apples have started, and the berries haven’t stopped! It’s all go here at ABC as we support our existing clients and welcome several new packhouses onboard. Read on to see what else we’ve been up to.

Sharon

Sharon Chapman

News 

Cyclone

Weather – that’s extreme! 

Only six weeks into 2024 and we’ve had clients experience cyclones, flooding, storms, and extreme heat. Our thoughts are with all of you affected by adverse weather events this year. With the anniversary of the cyclone that devasted our own region upon us, we are acutely aware of the difficulties some of you are facing.

ABCquality

Our new cloud-based product ABCquality is currently in the testing phase. ABCquality runs standalone or can be integrated into ABCpacker. You could be one of the first to use it, and with that comes the ability to influence the future of the product, by telling us firsthand what’s hot, and what’s not. Contact us to find our more.

ABCquality on a tablet

Latest Enhancements

ABCspray Upgrade

ABCspray was designed for multiple users, with different roles, doing different steps. Our clients have told us that in practice it’s usually one person that creates and completes the instructions. Based on that feedback, we have made some changes to make ABCspray easier to navigate.

The way you move through the process is more intuitive, including the option to skip a step (should you not require it). We’ve also had a spruce up in some areas to make it cleaner, clearer, and easier to follow.

Blog 

Rolling along nicely in your packhouse?

Still running on spreadsheets? Sure, you might say, why not? Let’s sum it up three words: Visibility. Traceability. Efficiency. Don’t believe us? Click the link below for some food for thought.

READ MORE >>

Packing oranges

Meet the Team

Chase Reddy

We welcome Business Development Manager Chase Reddy to the ABC Software team. Chase comes to us from the Brisbane Markets so he knows a thing or two about fresh produce (and about early starts!). Interested to know how ABC Software can help you grow? Give Chase a call on +61 461 504 010.  

Events

Australian Citrus Congress

Australian Citrus Congress

The Australian Citrus Congress is just around the corner, will you be there? Come by the ABC Software stand and grab a complimentary produce bag, we’d love to see you!

FIND OUT MORE >>

 

Customised online demo

45 day obligation free trial

Comprehensive training at no cost

 

Grow IT – December 2023

Christmas citrus

Seasons Greetings

Wishing you all a happy and prosperous holiday and harvest season! Many thanks to those working tirelessly to bring delicious fresh produce to our Christmas tables. We’ve been helping more growers and packers bring efficiencies to their businesses and are excited for what 2024 will bring. 

Sharon

Sharon Chapman

News 

The ABC Family

We’ve enjoyed building our relationship with our Jenkins Group whanau (extended family). Some of the Kiwi contingent got together recently, including representatives of Jenkins Freshpac SystemsCR Automation and Sinclair labels, and Sharon has been visiting the J-Tech team at their Albury base.

ABCquality

The ABC team are making great progress on developing a SaaS (cloud-based) version of ABCpacker. ABCquality is due for release in Q1 2024 and will be available as a separate offering or can be integrated into ABCpacker. If this could benefit you, contact us to find our more

ABCquality on a tablet

Latest Enhancements

Planned piece rates

Setting Piece Rates

You can now set your piece rates in advance with Planned Piece Rate. The piece rate is automatically applied when the Worker Activity is recorded. You can still change it after the fact if need be. You can now see the worker’s earned hourly rate in real time via Live Productivity on ABCgrower App.

Not only a convenient way to set piece rates, it’s also another way ABCgrower helps you use your information to drive productivity.   

Available now for all ABCgrower clients at no extra charge, simply add the Role to your User profile. 

My Timesheet on ABCgrower App

My Timesheet is like Worker Time but pre-selects the logged-in user. Great for permanent staff to enter their time on the go, without need for an internet connection.

You can create Activity records in bulk on ABCgrower Web using the details from the workers’ Intra-Day Time records. Work smarter, not harder. 

Available now for all ABCgrower clients at no extra charge, just add the Mobile Application permission to User profiles.

Blog 

strawberries

Is Piece Work Really Dead?

Word on the street is that paying piece rate in Australia is no longer legal. What do you think? 

READ MORE >>

Meet the Team

Marc Jenyns

Marc wrote the book (or the software at least) used on the orchard and in the packshed of one of Hawke’s Bays’ premium apple growers.  The latest addition to our fantastic team of software developers, Marc not only comes equipped with the right skills and experience, he’s also a great chap to have around! 

Marc Jenyns

Events

Australian Citrus Congress

ABC are excited to be part of 2024 Australian Citrus Congress to be held on the Sunshine Coast in March. It’s the first time Citrus Australia are combining the Market Outlook and Technical Forums into one event and it’s set to be a great one. The theme is Driving Profitability and ABC have plenty to offer in that space! We would love to see you there.

FIND OUT MORE >>

 

Customised online demo

45 day obligation free trial

Comprehensive training at no cost

 

Is Piece Work Really Dead?

Piece rate payment has long been a popular form of remuneration in horticulture. A piece worker’s pay is based on the quantity they pick, prune or pack. Piece workers have the potential to earn much more than they would on an hourly wage. It’s worth every cent to the growers and packers whose livelihood depends on getting produce picked and packed as quickly as possible, over what is often a short harvest period.

How the Horticulture Minimum Wage Has Changed Things

Such was the reaction to the introduction of a horticulture minimum wage guarantee for pieceworkers in Australia in 2022, many believe it is no longer legal to pay piece rates in Australia. The calculations are complicated and the record-keeping requirements considerable, but so long as it is in compliance with the Horticulture Award, it is most definitely still legal.

A minimum wage guarantee for piece work has been required across the ditch in New Zealand for some time, and piece rate payment remains widely used in horticulture. Perhaps Kiwis are more used to it, after all New Zealand was the first country to implement a national minimum wage. ABC Software is headquartered in New Zealand, and we already had tools to accommodate the minimum wage guarantee locally. That’s not to say there weren’t a few long days ensuring we put together a watertight solution to ensure our Aussie friends could meet their obligations!

Complying with the Horticulture Award

So, piece rates are legal, but are they dead? Many growers and packers threw them out believing the cost of minimum wage top up payments and compliance considerations would make them unviable. Good horticulture-specific software such as ABCgrower is essential to make it work. It does the hard yards for you and delivers accurate pay information and audit-ready reproducible reports. Even those that made the rules (I’m looking at you FWO!) recommend using software and not trying to go it alone. 

The Benefits of ABCgrower

One of our growers stuck with piece rates after the introduction of the horticulture minimum wage guarantee, in large part because of having ABCgrower with its tools to manage piece rates already on hand. Such is the strength of belief in the death of these rates in the industry they decided to shift to hourly wages for the second harvest since the legislation changes. Both payment mechanisms fall under the Horticulture Award, and both have their pros and cons. 

With hourly wages comes overtime liability (ABCgrower takes care of these calculations too!). What this grower was left with was a wage bill considerably higher for the harvest paid on hourly rates, than the harvest paid on piece rates. This was due primarily to the overtime bill greatly outweighing the top up bill, as well as the efficiency advantages this form of payment can bring. They are now firmly in favour of the advantages of piece rate! 

Increase Your Efficiency Today

With labour contributing in the region of 70 percent of harvest cost, piece work definitely shouldn’t be thrown out because of the Horticulture Award changes. Piece rates are a tool in an industry where efficiency has become king. Piece work isn’t dead. It’s very much alive and well. 

Find out how ABCgrower can help your business effortlessly comply with the Horticulture Award pay rates in 2024. For more information on any of our software, contact us today and see the difference these programs can make for your business.

“Using ABCgrower for us has benefitted the business in the sense that we can see where our costs are.”
Johnny Milmine, General Manager
Berry Farms NZ

Information Automation to grow your knowledge and grow your business

ABC Software founder Sharon Chapman spoke on Information Automation at Hort Connections 2023; Australia and New Zealand’s largest horticulture conference and trade show.

Learn what information automation is – it might be a lot simpler than you think!  Sharon considers the attitudes towards, and use of, digital technology in horticulture.  She discusses how and what information can be captured on a farm and the opportunities to enhance productivity from the insights this data delivers.

Information affords knowledge, which affords efficiencies, which affords growth.

“Using ABCgrower for us has benefitted the business in the sense that we can see where our costs are.”
Johnny Milmine, General Manager
Berry Farms NZ

Grow IT – August 2023

ABC Software offices

Greetings

After hunkering down over the winter months there’s blossom on the trees and we can feel the energy in the ramp up towards another season. We’ve been busy with off-season projects and enjoying our newly renovated offices. 

Sharon

Sharon Chapman

ABC takes on Aussie

We are thrilled to introduce our first team member in Australia – Business Development Manager Grant Apperley. New Zealand born and Brisbane-based, sports mad Grant is fluent in both Kiwi and Aussie! Give him a call on +61 428 625 091, he’d love to meet you.

 

The Jenkins Group

Last year we partnered with the Jenkins Group; a New Zealand family-owned business since 1883 who provide solutions and servicing to the horticulture industry. Jenkins have a business network throughout Australasia, including J-tech Systems in Australia.

READ MORE >>

ABC HQ

Necessitated in part by flooding after Cyclone Gabrielle, we have recently completed renovating our offices in Hawkes Bay. As well as refreshed décor we have shuffled the desks and the team are enjoying the new layout. 

Behind the scenes 

ABCgrower upgrade

Led by ABCgrower guru Aidan Smith, the team have been upgrading the framework on which ABCgrower sits. This is a major project to ensure ABCgrower’s on-going efficiency and users will enjoy a new interface with up-to-date branding. Watch this space! 

 

ABCgrower login

Blog 

Pay pruning per piece

With the FWO changes to the Horticulture Award many growers have put piece rates in the too hard basket, but there are still many advantages so long as you have the right tools for the job.

READ MORE >>

Events

WAHU

The biennial Western Australian Horticulture Update (WAHU) event brings all areas of horticulture together. This year’s theme will focus on how to implement practical technology innovation and applications to improve horticultural practices from the grower to consumer. Grant and Sharon are looking forward to being there.

FIND OUT MORE >>

Meet the Team 

Josh Ferkins

Hailing from Gisborne, Josh joins us on an internship in his final year of a Bachelor of Computer Science degree, majoring in systems development. The EIT internship programme is a win-win for our students and our business. 

Josh Ferkins

 

Customised online demo

45 day obligation free trial

Comprehensive training at no cost